If you’re still having issues logging in, try resetting your password. If you created your account using Facebook, use the Log In with Facebook tab. Make sure you’re using your Spotify username (not your email address) and password. Checking your login details are correct. You can usually get things working again by: That means, you and your family members will then be able to use your Spotify and enjoy Premium features even if you're abroad.Įrror 3 indicates an issue with your login details. Once your members successfully accepted the invite, and joined your Premium for Family, then they'll be able to use the Premium feature anywhere in the world for as long as they like. You may also want to check further information here. That means that you and your family members should be on the same place for them to accept your family invite. Be a Free user, or a Premium user who purchased their Premium directly from Spotify. Reside at the same physical address as you. Spotify Family when a member lives abroadįirst off, since you are planning to get the Premium for Family, then please take note of the following requirements for your members:. 
If you guys have any other questions, feel free to leave a comment. Hopefully we answered any questions you might have and cleared up any confusion in this post. We know, some of this was pretty straight forward but weird quirks with how the available slots work could confuse some people. Just click that tiny “ cancel your subscription?” link highlighted in green to get the process started. If you’re looking to cancel your account altogether, this is also the place to do it. This will bring your account back to a single user account, which at the time of writing is $10 a month. Should you decide that the Spotify’s new Premium for Family plan is no longer for you, you can always go back to a regular Premium account by visiting the Subscription tab and clicking the “ Switch to Premium” button under Subscription and Payment. Reverting back to a single Premium or cancelling account There’s no way to simply remove a user and have an empty slot, so this will just have to do for now. Just like before, the new available slot will show a “Waiting for one person” status, but that’s just because you sent an email/generated a new link.
Click the green OK button to deactivate active user. Clicking the Invite with link button will display new link. Again, you can’t actually remove someone unless you generate a new link from the slot they’re occupying (of course, you don’t actually have to use the new link, but that’s how you boot them off your account). Removing an already “ Active” member of your family is about as easy.
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